Returns, Refunds & Exchange Policy

​​​If, for any reason, you are not completely satisfied with your purchase,

we invite you to review our refund and return policy.

We reserve the right, at our sole discretion, to refuse returns of any merchandise

that does not meet the return conditions.

​

Conditions for Returns and Refunds:

In order for the items to be eligible for a return & a refund, please make sure that:

• The items were purchased in the last 14 days

• The items are in the original packaging

• You have the receipt of purchase

• Please note: Personalized items cannot be returned

 

Returning Goods :

You are responsible for the cost and risk of returning the items to us.

You should send the items to the following address:

Elizabeth Eiselman, Costa Rica Post Office, Tamarindo Branch

Del Cruce De Villarreal-Tamarindo, 400 Meters West Guanacaste Tamarindo, Santa Cruz, 50309, Costa Rica.

 

We cannot be held responsible for items damaged or lost in the return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the items or proof of receipt of return delivery

 

Exchanges:

Please contact Elizabeth to arrange an even exchange for your item.

 

Contact Us:

If you have any questions about Returns, Refunds or Exchanges , please contact us:

• By visiting this page on our website: https://www.jewelryladycr.com/about

• By sending us an email: thejewelryladycr@icloud.com 

• By sending us message on WhatsApp +1-239-544-2232